At Renewal Reset, we aim to offer coaching that is clear, steady, and ethically grounded. The following terms outline how this website and its services may be used.
By accessing this website or booking coaching services, you agree to these Terms and Conditions and to our Privacy Policy.
Nature of Coaching
Renewal Reset provides non-clinical, client-led coaching. Coaching offers structured space for reflection, clarity, and sustainable forward movement.
Coaching is not therapy, counselling, medical treatment, legal advice, or financial advice. We do not diagnose, treat, or provide crisis intervention. If you require clinical or specialist support, you should engage an appropriately qualified professional.
Faith may inform coaching conversations where meaningful to you. It is always included by choice and never imposed.
Eligibility
By booking services, you confirm that:
- You are at least 18 years of age, and
- You have the legal capacity to enter into a contract.
If you are under 18, written consent from a parent or legal guardian must be provided before coaching begins.
Booking and Attendance
Sessions are scheduled using the booking system provided on the website.
By booking a session, you agree to:
- Attend at the agreed time,
- Provide accurate information relevant to the coaching process, and
- Comply with the published Cancellation Policy.
Fees and Payment
Current fees are listed on the website and may be updated from time to time.
Payment is required in advance of sessions or programme participation unless otherwise agreed.
Coaching fees are non-refundable except where required by law.
Cancellations and Rescheduling
Cancellations and rescheduling are governed by the published Cancellation Policy available on this website.
By booking a session, you acknowledge and agree to that policy.
Conduct and Use of the Website
When using this website or engaging in services, you agree to:
- Use the website lawfully and respectfully.
- Refrain from abusive, defamatory, or disruptive behaviour.
- Communicate in a manner consistent with professional engagement.
- Provide accurate and truthful information where required.
Renewal Reset may suspend or terminate services where conduct compromises safety, integrity, or professional boundaries.
Confidentiality and Privacy
Personal information shared through this website or during coaching is handled in accordance with our Privacy Policy.
Coaching conversations are treated as confidential, except where disclosure is required by law or where there is a risk of serious harm to you or others.
Disclaimers
No Guaranteed Outcomes
Coaching is a reflective process. Outcomes depend on individual engagement and circumstances. Specific results cannot be guaranteed.
No Clinical Services
Renewal Reset does not provide therapy, psychiatric care, crisis services, or medical treatment. Coaching is not a substitute for professional healthcare.
Limitation of Liability
To the fullest extent permitted by law, Renewal Reset shall not be liable for indirect or consequential losses arising from use of this website or services.
Intellectual Property
All materials on this website — including text, images, resources, and branding — remain the intellectual property of Renewal Reset.
Content may not be reproduced or distributed without prior written permission.
Third-Party Links
This website may contain links to third-party websites. Renewal Reset is not responsible for the content or practices of external sites.
Termination
Renewal Reset may suspend or terminate access to services where there is a breach of these Terms or where continued engagement would compromise safety, ethics, or professional boundaries.
Changes to These Terms
These Terms may be updated periodically. Continued use of the website or services following updates indicates acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes shall be subject to the jurisdiction of the UK courts.
Contact
If you have questions regarding these Terms, please contact:
david@renewalreset.com
rachel@renewalreset.com
Last Modified: 15/02/2026